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  • What is Captain Amazon?
    We are a small start-up non-profit organisation stationed in Sweden. Captain Amazon was founded in early 2020, with the intent to spread awareness of environmental issues and conduct new, original research on climate change, biodiversity, agriculture, forestry and plastic pollution. We have a primary focus on rainforests and agricultural practices linked to deforestation, as well as climate change and climate policy. However, we give a lot of attention to other subjects too. Apart from providing general information on agriculture, air pollution, biodiversity, climate change, forests, oceans, waste and protest tactics, we also write about the latest environmental news. These news stories relate to the subjects mentioned above.
  • What is Captain Amazon's mission?
    Our primary mission is to spread awareness of environmental and biodiversity issues as well as climate change related events. We aim to keep people informed about new developments across the world that affect or relate to the environment and climate. Additionally, Captain Amazon publishes original research, with the intent to contribute to current understandings of environmental problems and to find adequate solutions to these. We also aim to help give individuals thorough information and tips on how to live more sustainably and environmentally-friendly.
  • How can I help Captain Amazon?
    There are a number of things you can do to help Captain Amazon. You can make a donation to our organisation or purchase an item in our shop. You can also spread the word about our organisation on social media. For instance, you can encourage your followers to check out our website and social media accounts, or you can share our content online. Additionally, you can tell your family and friends about our organisation and encourage them to support us. If you want to, you can volunteer for Captain Amazon by sending us e.g. an article or blog post that is of relevance to our work. Your writing has to be well-referenced to be accepted, so please include a bibliography at the end of your document and make sure that you have in-text references. We accept both MLA and Harvard style references.
  • Can I get a job at Captain Amazon?
    If any job opportunities become available, this will be announced on our website. Please, do not contact us about paid work unless you see a job ad on our site.
  • Can I volunteer for Captain Amazon?
    We do not have any campaigns that we run ourselves, but if you want to contribute by writing a news article, a blog post, or something else that you think is relevant to Captain Amazon, feel free to contact us at captainamazon@yahoo.com and we will be in touch shortly. Your writing has to be well-referenced to be accepted, so please include a bibliography at the end of your document and make sure that you have in-text references. We accept both MLA and Harvard style references. We cannot guarantee that your work will be published on our site. It is up to the editor to decide if the piece is relevant to our organisation. The editor will also proofread your work and make sure it complies with Captain Amazon's style guide. If there is anything we feel needs to be altered, we will be in contact with you before your work is published.
  • How do I sign up for Captain Amazon's newsletter?
    You can sign up at the bottom of every page by clicking the Sign Up button.
  • How often will I receive a newsletter?
    Our newsletter is sent out weekly. Usually on Saturday or Sunday, so keep an eye out for them in your inbox.
  • Can I unsubscribe to the newsletter?
    Yes, you can unsubscribe at any time.
  • What can I expect from the newsletter?
    We include a summary of the news we've covered each week in our newsletter. We may also make announcements about our organisation.
  • How can I donate to Capatin Amazon?
    You can use our donation page if you wish to make a one-off donation to support our work. Donations are accepted from people across the world. There is no geographical limit.
  • What does my donations go to?
    Your donations go to supporting Captain Amazon's work. This includes funding for the resources we need in our work, such as literary material, access to useful technological tools and sustainable/environmentally-friendly business trips. Most importantly though, Captain Amazon is a non-profit news and information organisation. This means that our income comes from the financial support of people. Thus, your donations also go to supporting our employees, by providing them with a steady income.
  • Can I cancel my donation?
    If you are making a one-off donation you can cancel it within the first 24 hours of making it. You need to email us at captainamazon@yahoo.com for us to help you with this.
  • Where can I puchase Captain Amazon products?
    Our products are only available on our website.
  • Where does Captain Amazon deliver products?
    Electronic resources such as ebooks and PDFs are delivered everywhere, but the delivery of physical objects is more restricted for environmental reasons. As Captain Amazon is stationed in Sweden, we offer shipping to every European country. We may also be able to ship products to other continents, depending on the availability of sustainable delivery options.
  • When are parcels dispatched?
    Parcels are usually sent within two working days. Personalised items may take an extra day. All parcels can be tracked. The delivery time differs depending on which country it is being sent to. Within Scandinavia it should take about 3 to 5 working days; Europe is 5 to 10 working days and the rest of the world between 10 to 30 working days.
  • How can I pay for my products?
    You can pay for your products with a debit or credit card or you can use PayPal. If you live in Sweden, you can Swich payments to +46762282115.
  • Can I change my address after I have placed my order?
    If you get in touch with us at captainamazon@yahoo.com within 36 hours of placing your order, you can change the address of your order. For personalised products, the time limit is reduced to 24 hours.
  • Can I have my parcel delivered to a different address?
    Absolutely! Just write the address you want your item delivered to during the check-out process.
  • Can I personalise products?
    Some products can be personalised. You can see which these are in our shop. However, remember to be extra careful when you personalise a product. If you make a spelling mistake you must contact us immediately, or we may not be able to change it.
  • What do I do if I make a spelling mistake on a personalised product?
    Contact us immediately at captainamazon@yahoo.com and we will see what we can do. We cannot guarantee that the spelling mistake will be corrected if we have not heard from you within 2 hours of the placement of your order.
  • What if I want to cancel a personalised product?
    Contact us immediately at captainamazon@yahoo.com. We cannot guarantee that your order will be cancelled if you do not contact us within the first 2 hours of placing your order.
  • Can I return a personalised item for a refund?
    Unfortunately, this is not possible unless the product has a manufacturing error or fault. We suggest selling the item as second-hand or donating it to a charity if you no longer want it.
  • How do I return items?
    If your order is not what you expected or faulty, please contact us at captainamazon@yahoo.com and we will give you the information you need to return your item. After receiving your parcel you have 14 working days to return any items. Please make sure you use the original packaging and that it is in a saleable unsoiled condition when you send your product back. For more infromation see the question on our return policy further down.
  • I have a question regarding my order, what do I do?"
    Write to us at captainamazon@yahoo.com.
  • How long will my order take?
    It depends on the destination. Electronic resources should be delivered to you immediately or within an hour. If it does not, contact us at captainamazon@yahoo.com and we will solve the issue for you. The delivery of physical items varies. Within Scandinavia your order should be delivered within 3 to 10 business days. For the rest of Europe it is 5 to 15 business days. We do not currently have an estimate for other deliveries outside of Europe, but you should expect anything from 10 business days to 30.
  • What is your refund policy?
    If you want to return an item with a management error or fault, you should contact us at captainamazon@yahoo.com and we will be in touch with you about how you should return your item. Captain Amazon does not condone purchasing items to use them for a few days before returning them. Therefore, we do not allow returns for products unless they are faulty. However, if you have received a piece of clothing that does not fit, we will allow you to return it. You must send us an email about your desire to return your product within 14 days of receiving the parcel. You can read our Return and Refund Policy here!
  • Can I exchange an item for another?
    Unfortunately, we do not offer product exchanges.
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